About Us  •  Warranty
Gatorz Warranty Policies
LIMITED WARRANTY:
Gatorz Aluminum Eyewear will be warranted to the original purchaser for one full year from the date of purchase against any defect in materials or workmanship. Gatorz will repair or replace, at our option, any pair of Gatorz Aluminum Eyewear found to be defective. Gatorz limited warranty program does not apply to damage caused by improper use, normal wear, including lens scratching or accidental breakage. PRODUCT MUST BE ACCOMPANIED BY A PROOF OF PURCHASE. All repairs will generally be completed within 3-5 working days and then returned via Postal Service. International shipping rates will apply.

LIFETIME REBUILD AGREEMENT:
This agreement applies to any Gatorz Aluminum Eyewear owner for the lifetime of your sunglasses. Gatorz will rebuild and precision tune each and every part of your sunglasses to the quality and standards that originally went into your Gatorz Aluminum Eyewear. If for any reason we cannot repair your sunglasses, we will replace them with a brand new pair at the rebuild cost. All repairs will generally be completed within 3-5 working days and then returned via UPS Ground. International shipping rates will apply.

REBUILD COSTS:
WRAPTOR, RADIATOR, VECTOR, VELOCITY, DEMORA, BATRAY, FUSION, STARLITE, ELEMENT, SHADOW, CONVERTER,
Lens Replacement - 30.00 ? – Lens replacement only
Standard rebuild - 49.00 ? - Same Color Frame & Lens
Upgraded rebuild - 59.00 ? - one color change on lens color only
Change frame style or color - 39.00 ? - Credit towards a new frame at the suggested retail price.
Warranty shipping & handling within EUROPE – 10.00 ?

HOW TO SEND IN A WARRANTY CLAIM

¨ Call Gatorz Europe, +372-6030000, if you have any questions or concerns regarding the Gatorz warranty policies and/or procedures.
¨ We recomend you to pack your eyewear in a cardboard box and use a shipping service that provides both insurance and tracking capabilities to ensure a safe delivery.
¨ Gatorz Europe will not be held responsible for packages lost in transit.

Please include the following information in your package:
¨ Your name, the return address, telephone number, & proof of purchase.
¨ A brief description of the problem or services you are requesting.

Mail All Correspondence To:
GATORZ EUROPE LTD
Tartu mnt 24-14
10115 TALLINN
ESTONIA
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